PRIVACY POLICY
Effective Date: July 28, 2022
You agree to these terms when you use the Services. If you don’t agree, please don’t use the Services.
Thank you for playing EverForest. Your privacy is important to us. This Privacy Policy (the “Policy”) describes the types of information Carbon Counts Tech PBC (the “Company”, “us”, “we”, or “our”) may collect from you or that you may provide when you visit the Website and the products, features, materials, applications, games, live events, associated websites (the “Website”), and services we offer (collectively with the Website, the “Services”). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.
This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).
This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services. It also does not apply to any information collected by the Company offline or through any other means, including any other website operated by us or any third party (including our affiliates and subsidiaries).
Please review this Policy carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.
1. Changes to Our Privacy Policy.
We may revise terms of this Privacy Policy.
This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
2. Information We Collect.
We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information. Each is described in detail below.
2.1 Information and Content That You Give Us.
We collect information that you give us directly, such as when you create an account, set up security questions, make purchases, or contact us.
We collect personal information that you knowingly choose to disclose. This may include:
(a) Personal Information. Personal information, such as your name, age, gender, address, email address, phone number, username, password, your name and likeness and any other information you directly provide us on or through the Services.
(b) Correspondences. Records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email, and records of your phone number, phone calls with us, and voice messages, if you choose to correspond with us via phone.
(c) User Content. Information or content you submit to be published or displayed on public areas of the Services or transmitted to other users of the Services or third parties (collectively, “User Content”). Your User Content is posted and transmitted to others at your own risk. The Company cannot control the actions of other users of the Services with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.
(d) Transaction Information. Information about any purchase or transactions made on the Services. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact details.
2.2 Information We Collect Automatically.
We collect information about how you use the Services, your equipment and location.
We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:
(a) Activity Information. Details of your visits to our Services, including the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; the time, frequency, and duration of your activities; referring and exiting pages; and other information about your use of and actions on the Services.
(b) Equipment Information. Information about your computer and internet connection, including crash reports, request and referral URLs, system activity details, operating system, IP address, browser type, and browser language.
(c) Location Information. Information about the location of your device, including GPS location, for purposes of enhancing or facilitating the Services. We may also use information about the location of the device you are using to help us understand how the Services and functionality are being used and to deliver more relevant advertising.
The gathering of this information may be used for maintaining the quality of the Services we provide, as well as providing overall general statistics related to the use of the Services. The technologies we use for this automatic data collection may include:
(d) Cookies. A cookie is a small data file stored on the hard drive of your computer either for only the duration of your visit on a website (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. We may use cookies to provide you with a more personal and interactive experience on the Services.
(e) Web Beacons. Web beacons (also known as “clear gifs”, “pixel tags”, “web bugs”, and “single-pixel gifs”) are small files that are embedded in webpages, applications, and emails. Web beacons allow the Company, for example, to track who has visited those webpages or opened an email, test the effectiveness of our marketing, and compile other related website statistics.
(f) JavaScripts. JavaScripts are code snippets embedded in websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
(g) Entity Tags. Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
(h) HTML5 Local Storage. HTML5 local storage allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.
(i) Resettable Device Identifiers. Resettable device identifiers (also known as “advertising identifiers”) are similar to cookies and are found on many mobile devices and tablets (e.g., the “Identifier for Advertisers” or “IDFA” on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.
(j) Anti-cheat and Anti-fraud Technologies. We strive to provide a safe and fair environment for all users. When you use our Services, we or third parties may use cookies and similar technologies and collect data about your machine or device, to create a machine "fingerprint" or "hash" of your machine components, for fraud prevention, security and authentication purposes. We may also monitor publicly-available information, third-party sites, and/or use anti-cheat technology within our Services, including automated anti-fraud and abuse algorithms.
2.3 Demographic Information.
We collect non-identifiable demographic information.
We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.
2.4 Information from Other Sources.
We may receive information about you from third parties.
We may receive information about you from other sources and add it to our account information. We protect this information according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data. These sources may include online and offline data providers and gaming platforms from which we obtain demographic, interest-based, and online advertising related data; publicly-available sources such as open government databases or social networks; and service providers who provide us with information, or updates to that information, based on their relationship with you. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product or service recommendations and special offers that are more likely to interest you.
2.5 Legal Basis for Processing
Depending on where you reside, we may rely on different legal bases to process your information.
Our legal basis for processing your personal information varies depending on the type of information we collect and the context in which we collect it as well as on your country of residence.
If you are a resident of the European Economic Area or of a jurisdiction where similar legal requirements may apply such as Brazil, Switzerland, and the United Kingdom, we rely on a number of legal bases to process information about you. We will process information about you where we have your consent, where we have a legitimate interest to do so, where the processing is necessary for the performance of a contract with you, and/or where we have a legal obligation to process your information. For example, we typically rely on:
consent when placing cookies on your device on the web (through our cookie consent manager) to send you email marketing, or to deliver third party targeted advertising to you on our Services;
our legitimate interests to process your information when providing you with customer service support, to serve targeted marketing of our Services, for fraud prevention and security purposes; and
on contractual necessity to process information when enable us to provide you with our Services.
3. How We Use Your Information.
We use your information to operate our Services, to improve your game experience, to provide you customer support, to serve and measure the effectiveness of advertising, and to personalize our communications with you.
We may use the information we collect about you in a variety of ways, including:
(a) to provide the Services and its content to you;
(b) to respond to comments and questions, and provide customer service;
(c) to fulfill the purpose for which you provide such information, or fulfill any other purpose disclosed by us when you provide the information;
(d) to communicate with you about your order, purchase, or account;
(e) to inform you about important changes to, or other news about, the Services or any of its features or content;
(f) to operate, maintain, improve, personalize, and analyze the Services;
(g) to monitor and analyze trends, usage, and activities for marketing or advertising purposes;
(h) to detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity;
(i) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
(j) to maintain appropriate records for internal administrative purposes;
(k) to allow you to participate in interactive features on the Services;
(l) to send promotional communications, such as information about features, newsletters, offers, promotions, contests, and events;
(m) to share information across the Company’s products, services, and devices to provide a more tailored and consistent experience on all Company products, services, and devices that you use;
(n) to develop, test, troubleshoot, and improve new products, services, and features, including by conducting surveys and research, and testing and troubleshooting new products, services, and features;
(o) in any other way we may describe when you provide the information; and
(p) for any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
4. How We Share Your Information.
We do not disclose or share your personal information with third parties except as we describe in this section, such as to provide our Services and to deliver advertisements.
We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information that we collect or you provide as described in this Policy except in the following circumstances:
(a) With subsidiaries and affiliates for business purposes. To our subsidiaries and affiliated companies for purposes of management and analysis, decision-making, and other business purposes.
(b) When we work with service providers. To service providers, professional advisors, contractors, and other third parties that provide us with support services, such as payment processing, website hosting, information technology, sales, email and postal delivery, location mapping, product and service delivery, or analytics services, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
(c) When we become involved in a sale or transfer of the Company. If we become involved with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets (whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding), to business entities or people involved in the negotiation or transfer.
(d) When we are required by law. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
(e) When we enforce our rights. To enforce or apply this Policy, our Terms of Service, and other agreements, including for billing and collection purposes.
(f) To help protect lawful interests. If we believe disclosure will help us protect the rights, property, or safety of the Company, our users, partners, agents, and others. This includes exchanging information with other companies and organizations for fraud protection, and spam and malware prevention.
(g) To fulfill the purpose for that information or with your consent. To fulfill the purpose for which you provide the information, for any other purpose disclosed by us when you provide the information, or with your consent.
(h) When we work with marketing service providers. To marketing service providers to assess, develop, and provide you with promotions and special offers that may interest you; administer contests, sweepstakes, and events; or for other promotional purposes.
(i) When we work with business partners. To third parties whom we have strategic marketing alliances or partnerships with to provide you information regarding products and services that we think will be of interest to you.
(j) Third-party platforms and social media networks. To third-party platforms and social media networks, if you have enabled features or functionality that link the Services to such a platform or network (such as logging into the Services using your account with the third party).
Information that you post on or through the public areas of the Services (e.g., in chat rooms, bulletin boards, and discussion groups) is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other forms of contact from others. Users of the Services are encouraged to exercise caution when providing personal information about themselves in public or interactive areas.
5. How We Store Your Information
We store and process your information in the United States and other countries where we operate. When we do this, we utilize technical, physical, and administrative safeguards to meet data transfer requirements set by various privacy laws, such as the European General Data Protection Regulation. We will only store and retain your data as long as it is necessary unless we are required to do so under law.
Personal information we collect may be stored and processed for the purposes set out in this Privacy and Cookie Policy in the United States or any other country in which Company, its subsidiaries, or third-party agents operate. By consenting to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in the United States and other countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.
Our privacy practices comply with the APEC Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies.
When we transfer information from the European Economic Area (EEA), United Kingdom, and Switzerland to other affiliates, agents, or service providers that are outside the EEA, United Kingdom, and Switzerland, it will do so in compliance with GDPR.
6. How We Protect Your Information.
We use a range of security measures to secure and protect your information.
We take reasonable precautions to secure your personal information.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
While we have employed security technologies and procedures to assist in safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services.
7. Eligibility Requirements to Use or Access the Services.
To use EverForest or any other Services, you must be (i) at least 13 years old or at least 12 years old in the EU and EEA and (ii) not a competitor of or using the Services for purposes that are competitive with the Company.
By accessing or using the Services, you represent and warrant that you meet all the foregoing eligibility requirements. You also represent and warrant that you have the right, authority, and capacity to enter into this Agreement on your behalf or the entity or organization that you represent. If you do not meet all these requirements, you may not use or access the Services.
8. Your Choices.
We provide you with choice and control about our use of your information, including your ability to exercise your data privacy rights.
We give you meaningful choices when it comes to our collection and use of your information. For example, if you no longer want to receive marketing emails from us, you may click the unsubscribe link included in the footer of any marketing email we send.
8.1 Your Right to Deletion.
You may deactivate your account or delete the personal information associated with your account by contacting us at data-protection@carboncounts.tech. If you do so, you will no longer have access to the Services associated with your account. Note that Company may retain information needed to resolve disputes, enforce our user agreements, protect our legal rights, and comply with technical and legal requirements and constraints related to the security, integrity and operation of our Services. Otherwise, we will retain your personal information for as long as reasonably necessary to provide you with, create, and improve our Services, and to comply with the law.
8.2 Your Right to Access.
You can access the personal information we hold about you. You can download a copy of your personal information. To request access to additional data, please contact us.
8.3 Your Right to Correction.
You can request correction of your personal information where it is inaccurate by contacting us.
8.4 Your Right to Opt Out or Object to Certain Processing.
You may have the right to opt out of disclosing, sharing, or selling your personal information to third parties, if applicable, or object to some processing of your data, where such requests are permitted by law. You also may adjust your browser settings to block certain online tracking technologies, such as cookies. “Do Not Track” is a privacy preference you can set in most web browsers. When you turn on this preference, it sends a signal or message to the websites you visit indicating that you do not wish to be tracked.
8.5 California Privacy Rights.
If you are a California resident, you have certain privacy rights under California law, including the California Consumer Privacy Act of 2018. California Civil Code Section 1798.83 (also known as the "Shine the Light" law) permits consumers who are California residents to request and obtain from us once a year, free of charge, information about the categories of personal information (as defined in the Shine the Light law), if any, that we disclosed in the preceding calendar year to third parties for those third parties’ direct marketing purposes. Our disclosure requirements apply only if we share our consumers’ personal information with third parties for them to directly market their own products to those consumers, instead of assisting us with our own business. If you are a California resident and would like to make such a request, contact us as provided in the "Contact Us" section below.
9. Third Party Services.
Our websites and Services may contain ads or links to third-party services and sites.
Our websites and Services may contain advertising or links to third-party services (such as the Facebook "Like" button or links to third-party websites). If you click on those links, including an advertisement, you will leave the Services and go to the third-party service or site that you selected. If you visit a third-party website or use a third-party service, you should consult that service's or site's privacy policy as your use of third-party sites or services is governed by their privacy policies.
We use the following third parties for our application:
Google Cloud, Google
Privacy Policy link - https://cloud.google.com/terms/cloud-privacy-notice
Firebase, Google
Privacy Policy link - https://firebase.google.com/support/privacy
Admob, Google
Privacy Policy link - https://policies.google.com/privacy
AppsFlyer
Privacy Policy link - https://www.appsflyer.com/legal/privacy-policy/
Unity
Privacy Policy link - https://unity.com/legal/privacy-policy
10. Terms of Service.
If you choose to use the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Service, including limitations on damages, resolution of disputes, and application of the law of the state of Delaware.
11. Right to Contact a Data Protection Authority
You may have the right to contact your Data Protection Authority.
If you have a concern about how we collect and use information, please contact us. You also have the right to contact your local Data Protection Authority if you prefer. Contact details for Data Protection Authorities in the EEA are available here.
To contact the Swiss authorities please visit this website. To contact the UK authority please visit this website. Where appropriate, your local data protection authority may also forward the matter to the Department of Commerce or FTC for consideration.
If you have an unresolved concern over our data practices that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) here.
Contact Us.
We welcome your questions, comments, and concerns about privacy. You can contact us at:
Address: Carbon Counts Tech PBC, 125 Mt. Auburn St, #380443, Cambridge, MA 02238 USA
Email: support@carboncounts.tech